Contact
Send the smallest useful report.
Include the public URL, what you expected, and what happened. Never send a Snapchat password or private account credentials.
Product support
[email protected]
Broken public links, viewer errors, download issues, and general questions.
Write an emailRights and legal
[email protected]
Copyright notices, privacy concerns, creator requests, and legal correspondence.
Write an emailFor faster handling
Include these four details.
- 01The exact public Snapchat or SnapStory Viewer URL
- 02A concise description of the issue
- 03Your device and browser, if the issue is technical
- 04Your relationship to the content, if it is a rights request